Responsible Gambling Policy
At WildDice we take responsible gambling seriously. We want players to enjoy casino games while keeping play safe and controlled. That means offering clear tools, practical limits and straightforward support so you can manage your activity and step away whenever you need to.
Our player protection principles
We focus on preventing harm by giving players control over their accounts and by monitoring for risky behaviour. We provide user-facing tools, trained support staff and clear information so you can make informed choices about how, when and how much you play.
Activity-control tools
You can set controls from your account dashboard or request changes through our support team. Available tools include deposit and loss limits, session reminders, time-outs and full self-exclusion. These features are designed to be simple to apply and adapt as your needs change.
Deposit limits
Players may set daily, weekly and monthly deposit limits to control how much money can be added to an account. Limits can be increased or decreased, but decreases often take immediate effect while increases may be subject to a short cooling-off period for your protection.
Loss limits
Loss limits let you cap net losses over a set period so play automatically stops once the threshold is reached. We encourage setting loss limits if you want an extra safeguard alongside deposit limits and budgeting practices.
Time limits and session reminders
Use reality checks and automatic session reminders to manage how long you play. You can request short account breaks or longer time-outs if you need temporary distance from the site. These features help prevent extended sessions and support healthier play patterns.
Self-exclusion
If you need to stop for a longer period, self-exclusion will block account access for the chosen time frame. Options typically include short to long terms - for example weeks, months or years - and once activated you will not be able to log in until the exclusion ends. To set up self-exclusion, contact our support team or use the account tools.
Signs of problematic behaviour
- Spending more than planned or exceeding set budgets
- Playing to try to recover losses (chasing)
- Neglecting work, family or other responsibilities
- Borrowing money to gamble or hiding activity from others
- Mood changes linked to wins or losses
Tips for staying in control
- Set realistic deposit and loss limits before you play
- Use session reminders and take regular breaks
- Avoid gambling when stressed, tired or under the influence
- Track your spending and keep gambling money separate from essentials
- Don’t chase losses and stick to your limits
Professional help and support organisations
If gambling is causing problems for you or someone you care about, contact your provincial or territorial helpline for local support. Other resources include the Centre for Addiction and Mental Health (CAMH) and Gamblers Anonymous. If you need immediate assistance, contact emergency services. For help with account tools or to arrange self-exclusion, contact our support team at [email protected].